Email

An e-mail account is automatically generated when your account is created.

You will find the webmail on mail.his.se. Log in with your user name only, not the entire email address.

If you want to add your student e-mail to your private device, these are the general settings:

  • Type of account: Exchange
  • Server: mail.his.se
  • Domain: hs.local
  • User name: the same as for your user account
  • Password: the same as for your user account

Different devices require different settings. If you need other settings, you can find instructions at www.his.se/helpit.

 

IT-service

Helpdesk opening hours

Helpdesk is closed on Tuesday December 12th. Phone line open 8-10.

Visit: Helpdesk, Building E, second floor
10-11.30 and 12.30-14.30

Telephone: +46 (0)500 - 44 88 00
08.00-11.30 and 12.30-16.00
Phone line closed Thursdays 08.30-09.30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Remaining maintenance windows 2016:

  • Oct 14
  • Nov 11
  • Dec 16

Maintenance windows 2017:

  • Jan 13
  • Feb 17
  • Mar 17
  • Apr 21
  • May 19
  • Jun 16
  • Jul 14
  • Aug 18
  • Sep 15
  • Oct 13
  • Nov 17
  • Dec 15