IT Service

IT-service is a unit within the IT department. IT-service supports students, staff and guests in matters concerning the University's IT environment. We are responsible for the operation and maintenance of the University's shared IT infrastructure for networks, servers, workstations and systems. We also coordinate and execute the procurement of IT equipment and software.

User Account and password

Email

Computers and applications

Wi-FI - wireless network - eduroam

Printing and copying

 

IT-service

Helpdesk opening hours

Visit: Helpdesk, Building E, second floor
10-11.30 and 12.30-14.30

Helpdesk is closed for visits Thursday 19 October due to staff training.

Telephone: +46 (0)500 - 44 88 00
08.00-11.30 and 12.30-16.00
Phone line closed Thursdays 08.30-09.30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Remaining maintenance windows 2016:

  • Oct 14
  • Nov 11
  • Dec 16

Maintenance windows 2017:

  • Jan 13
  • Feb 17
  • Mar 17
  • Apr 21
  • May 19
  • Jun 16
  • Jul 14
  • Aug 18
  • Sep 15
  • Oct 13
  • Nov 17
  • Dec 15