IT Service

IT-service is a unit within the IT department. IT-service supports students, staff and guests in matters concerning the University's IT environment. We are responsible for the operation and maintenance of the University's shared IT infrastructure for networks, servers, workstations and systems. We also coordinate and execute the procurement of IT equipment and software.

User Account and password

Email

Computers and applications

Wi-FI - wireless network - eduroam

Printing and copying

 

IT-service

Helpdesk opening hours

Visit: Helpdesk, Building E, second floor

Opening hours

IT-Helpdesk is closed on 2nd of November due to holiday!

Helpdesk: Mo-fri 10:00-11:30 and 12:30-14:30

Telephone: +46 (0)500 - 44 88 00
Mo-fri 08:00-11:30 and 12:30-16:00
Phone line closed Thursdays 08:30-09:30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Remaining maintenance windows 2018:

  • Nov 16
  • Dec 14

Maintenance windows 2019:

  • Jan 11
  • Feb 15
  • Mar 15
  • Apr 12
  • May 17
  • Jun 14
  • Jul 12
  • Aug 16
  • Sep 20
  • Oct 11
  • Nov 15
  • Dec 13