Rules for user account

When you sign out your user account, you commit to follow the rules accompanying the account. You can read the rules here.

 

IT-service

Helpdesk opening hours

Visit: Helpdesk, Building E, second floor

Opening hours

IT Helpdesk is closed for visits during week 16, 15th-19th April. Support via mail and phone works as usual.

Helpdesk: Mo-Fri 10:00-11:30 and 12:30-14:30

Telephone: +46 (0)500 - 44 88 00

Mo-Fri 08:00-11:30 and 12:30-16:00
Phone line closed Thursdays 08:30-09:30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Maintenance windows 2019:

  • Jan 11
  • Feb 15
  • Mar 15
  • Apr 12
  • May 17
  • Jun 14
  • Jul 12
  • Aug 16
  • Sep 20
  • Oct 11
  • Nov 15
  • Dec 13