IT Service

IT-service is a unit within the IT department. IT-service supports students, staff and guests in matters concerning the University's IT environment. We are responsible for the operation and maintenance of the University's shared IT infrastructure for networks, servers, workstations and systems. We also coordinate and execute the procurement of IT equipment and software.

Useful links

Se also

 

IT-service

IT Helpdesk 

E-mail: helpdesk@his.se
Phone: 0500-44 88 00
Desk: Building E, first floor (next to Student services)

Opening hours

Closed Monday Dec 9th due to staff meeting.

Desk

Weekdays 10-11.30 and 12.30-14.30

Phone

Weekdays 8-11.30, 12.30-16
Closed Thursdays 8.30-9.30

E-mail

Watched weekdays 8-16

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Remaining maintenance windows 2019:

  • Dec 13

Maintenance windows 2020:

  • Jan 17
  • Feb 14
  • Mar 13
  • Apr 17
  • May 15
  • Jun 12
  • Jul 17
  • Aug 14
  • Sep 11
  • Oct 16
  • Nov 13
  • Dec 11