In case of a fire

The correct behavior in case of a fire is summarized in the chant "Rescue - Warn - Alarm - Extinguish". This means that you should save yourself and those who are in immediate danger first. You should then warn others who may be threatened by the fire. You should alert SOS Alarm at 112, and finally you should extinguish the fire if you think you can manage it without exposing yourself to any unnecessary risk. The exact order in which this is done is not the most important thing, the situation determines what is appropriate.

In case of fire:

  1. Rescue
    Save people who are in immediate danger – help each other!
  2. Warn
    Alert those around you that a fire has started or that the fire alarm has gone off.
  3. Alert
    Call the emergency services via SOS Alarm by dialling 112.
  4. Extinguish
    All fires start small – acting quickly makes a big difference.
    Extinguish the fire if you think you can do so, but remember your own safety – do not expose yourself to unnecessary risks!
  5. Evacuate
    Evacuate the building via the nearest smoke-free evacuation route and head for the assembly point.

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112 is the emergency number

Your call will be answered by an operator at one of the SOS Alarm Centres, who will ask you the following questions:

  • What has happened?
  • Where did it happen?
  • What phone number are you calling from?

112 calls are free of charge. 112 is the emergency number throughout Europe.