Jonna Silfversparre Kilstam

When a crisis occurs, unexpected collaborations often emerge between various societal actors. Together, they must address the challenges that arise, but it is not always clear who should do what or who is responsible for specific tasks.

Research literature on digital transformation predominantly focuses on private enterprises and large, resource-rich organisations, while we know less about digital transformation in smaller public organisations with limited resources. In this case, six municipalities in Västra Skaraborg (V6) have chosen to address their limited resources by collaborating on increased digitisation of municipal operations and through a shared IT function within the municipal federation Göliska IT.